You made the whole process so easy for me and it all took place so smoothly.

Dear Susan, I felt I must write to thank you, Kate (and Richard) for all the help and advice you gave in arranging my cousin’s funeral.  You made the whole process so easy for me (not so easy when doing it from a distance) and it all took place so smoothly. I was worried about the music I’d chosen; not having the C.D. myself, but even that was perfect.  So very many thanks to you all.