Thank you very much for presiding over my mother’s funeral.

Dear Robert,

Thank you very much for presiding over my mother’s funeral.  Your gentle, empathetic and organised persona allowed us to feel at ease with our feelings whilst knowing that everything would run smoothly.  It was a privilege to have you personally ‘in charge’ Robert and thank you for being so understanding and kind.  I wish you and everyone at ‘Lodge Brothers’ all the very best for the future.