My husband and I would like to thank you

My husband and I would like to thank you for all the help you gave us in the preparation for the funeral and on the day. We were impressed with our warm reception at your office. The whole process was clearly described and our specific requests were incorporated into the program.
On the day of the funeral, when your director introduced herself we knew that the occasion would be well handled and that we would be comfortable with the dignity and care with which it would be conducted.