In respect of my parents’ memorial, we have been very impressed by your company and your individual efficiency and patience.

Chris and Mark, Now that my parents’ memorial has been installed, I just wanted to drop you a note to thank you both very much for all your help.　Both with this memorial, and with Louise’s, we have been very impressed by your company, and your individual efficiency and patience. All members of of your staff have, unfailingly, been very pleasant to deal with.

Although we hope we won’t need your services again in the near future, we would happily recommend you.