I just wanted to take this opportunity to say how grateful I am

Dear Mr Lodge, I just wanted to take this opportunity to say how grateful I am to Mia and her team at your Sunbury Branch for being so caring and professional throughout, when arranging my parent’s funerals.  I was absolutely devastated at losing both parents within a few weeks of each other and having to arrange a joint funeral  but Mia was a wonderful support and guided me through everything.  On the day, the funeral directors dealt with everything with such care, dignity and respect and it was a day that I look back on and draw great comfort from.