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Dear Ken
Thank you so much for your kind and sensitive handling of my Mother’s funeral. It made such a difference to know that you were always at the end of the phone and that nothing was too much trouble.
Please also pass on my thanks to the unsung heroes who took such care of Mum and made her look so peaceful. Keith was also wonderful on the day – a calm and comforting authority – I never had a single doubt that things would go smoothly. Also he made me feel personally cared for, speaking to me about the arrangements on the phone and making sure my wished were carried out. He also gave me one of the flowers left from the bunch I’d used for placing on Mum’s coffin. Such a lovely thought.
I will certainly recommend Lodge Bros to everyone – what a wonderful, essential service you provide.