I just wanted
I just wanted to write to say a huge heartfelt thank you for the wonderful service you provided yesterday. As you know, it is a day that is extremely difficult to get through, with family members not really able to think clearly, however your staff were exceptional in looking after every detail. Their respect, their timing, their guidance has been truly appreciated by the whole family. You helped to make the day, sad though it was, as perfect as it could be and we know that Dad would have approved. Thank you also for the support in getting the design on the coffin just right, and the flowers were glorious. Please do pass on my thanks to all involved.