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Dear Melanie,
I just wanted to say just how wonderful you’ve all been. From the moment that your guys turned up after K passed away, you’ve all been absolutely amazing.  The day was very special and was everything that we had hoped for. You made us all feel like we were the only family going through this and helped us at every stage. When emotions were raw and we were all feeling lost, you have been wonderful. I can imagine no finer person to guide families through the whole process and you have been an unbelievable ambassador for your firm.
On behalf of the entire family, we are truly in your debt.