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Dear Sue,
I would like to thank you and your colleagues, from my mum and the rest of the family. Everything you did before, during and after the funeral made the day run so smoothly and allowed us to focus on the reason for the event. Whilst I appreciate it is not something any of us want to do too often, we are all grateful your services were recommended to us by a friend whose father had also recently passed away. I can say it is one of the more positive recommendations I have received.
I don’t know how many staff were involved in every aspect of the task of arranging dad’s funeral, flowers, music and committal, but to all of you – thank you.